PACESS WELLNESS INDIA LLP offers and requires each PACESS WELLNESS INDIA LLP Distributor to offer a 100% unconditional 30-day money back guarantee to all retail customers. Every PACESS WELLNESS INDIA LLP Distributor is required to honor this guarantee. If your retail customer is dissatisfied with a PACESS WELLNESS INDIA LLP product for any reason, the customer may return the product to you; or to the company if the customer purchased directly from PACESS WELLNESS INDIA LLP within 30 days of the purchase date. Returns on sales made by you, the Distributor, direct to the customer should be refunded by you. PACESS WELLNESS INDIA LLP will replace the returned product to you if, within 30 days after the product is returned to you, PACESS WELLNESS INDIA LLP receives the following: a) A signed Customer Request for Refund form with a statement from the retail customer identifying the reasons for return; b) A copy of the original signed Retail Customer Sales Receipt form; and c) The unused portion of the product including cans. PACESS WELLNESS INDIA LLP requires this documentation to be completed and submitted with the unused product before processing a replacement to Distributors on customer returns. Returns on sales made through PACESS WELLNESS INDIA LLP direct to your customer will be refunded directly to the customer. This refund will include the original purchase price plus any applicable taxes and will be processed after PACESS WELLNESS INDIA LLP receives the unused portion of the product.
Though we strive to give you a great customer experience each time you buy from us, if at all you are not 100% satisfied with your purchase, you can return the order within 07 days of receipt of the product for a full refund of the paid price. Opened or used boxes, damaged or issues like flavor like/dislike, flavor difference from one brand to other etc. products would be acceptable for return. Please consult with the doctor before buying the product. Please note, pick-up cannot be arranged by us, you can return the item through courier service and courier charges will be borne by you only.
If customer paid twice for one transaction, the one amount will be refunded via same source within 07 to 10 working days.
PACESS WELLNESS INDIA LLP will replace any product within 30 days of purchase for reasons of substandard quality. Prior written request to the PACESS WELLNESS INDIA LLP home office is required before any exchange will be made. The following procedures must be completed before a
A written replacement request must be submitted, stating the reason for the request and accompanied by proof of payment and a copy of the Purchase Order form or packing slip. Product returned without prior authorization will be returned to the Distributor.
PACESS WELLNESS INDIA LLP will instruct you where to ship the product for inspection. Upon receipt and verification of the product, PACESS WELLNESS INDIA LLP will send a replacement.
If you have wrongly placed an order of different product, we will exchange the same as per your requirement & send you the product upon the receipt of wrong placed order.
Within how many days merchant will reviewed the damaged product received from customer and when merchant will be delivered the replacement of product: Merchant will review the damaged product within 7 days from the date of receipt of damaged product and will dispatch the replacement product after reviewing the damaged product.